Here you can find the answers to the most frequently asked questions

Frequently Asked Questions
VIEW ALL THE ANSWERS TO FREQUENTLY ASKED QUESTIONS
Can I use my current hardware?

Tablets and phones/handhelds
In most cases you can use your current hardware. We support iOS and Android devices that are generally no older than 2 years. Sometimes it is also possible to use older devices, you can simply test them by starting a free trial. If it does not work fast enough or as desired, you can use another device.

Printers
We support most printers that are Epson or Star compatible. The condition is that the printer has a LAN (Ethernet / Internet) connection. You can easily add these in the cash register app by searching for printers within your network.

Important: the device on which the cash register is installed must be on the same network as your printer(s).

How many devices can I connect?

Depending on your subscription, there is no maximum number of devices that can be connected. We charge a license per device on which you want to use the cash register app, there is no maximum number of printers to be used.

Can I log in to a new device when my device needs to be replaced?

Yes, that's possible. You can log in to the device to be replaced and request an export code. When you see the code, you can read it into the new device. Log in to the new device with your details and enter the import code.

Here is the step-by-step plan

On your old device:

  1. go to Settings
  2. go to import and export
  3. go to export with code
  4. select the items to export
  5. write down the code
  6. close the app without clicking away from the code screen

On your new device:

  1. download the app from the app store
  2. log in with your details (if you have forgotten your password, press forgot password, you will then receive a link with which you can recover the password)
  3. choose your language
  4. go through the questions wizard
  5. go to Settings
  6. go to import with code
  7. enter the code you wrote down on your old devices in step 5
  8. you will receive a message that the import was successful
Can I easily transfer my products to your cash register app?

This is certainly possible! You can create an Excel file and import it into your cash register app.

Example of the columns in an Excel file, only the article, category, VAT and price columns are required.

Excel voorbeeld

Here is the step-by-step plan

  1. provide an Excel file that contains the following columns: item, price, VAT and category
  2. save the file as xlsx
  3. go to settings in the cash register app
  4. go to import and export
  5. go to import with Excel file
  6. press import excel file
  7. choose your Excel file
  8. the system indicates that you are going to import x number of categories and products
  9. press ok
Can I try out the app?

This is certainly possible! You can download the app from the app store and register for free to try the app for free and without obligation for 14 days. If you want to use the app, you can purchase it through an in-app purchase.

myPOS Go | eenmalig € 79,-

De oplossingen van myPOS zijn voor de grotere ondernemingen die hogere bedragen afrekenen met klanten

Eenvoudig

Koppel de GO binnen een paar tellen via onze app

Betaalbaar

Een juiste oplossing voor hogere transacties en volumes

Overal te gebruiken

4G verbinding + databundel en overal te gebruiken

Beschikbaar op

Te koppelen aan Made2pay Lite en Pro

Geen vaste kosten

Je betaalt per transactie

€ 0.13 - 0,25 cent 

Vast transactietarief 

24/7 

Uitbetaald

30 dagen

Bedenktijd

myPOS Slim | eenmalig € 199,-

De alles in één betaaloplossing voor horeca en retail waarbij onze app direct jouw kassa en betaaloplossing is met barcode scanner

Te gebruiken als handheld

Compact en lichtgewicht met touchscreen

Geintregeerd met onze kassa app

Maak gebruik van alle kassa functionaliteiten

Overal te gebruiken

Gratis simkaart + data abonnement, Wi-Fi en Bluetooth

Beschikbaar op

Te koppelen aan Made2pay Lite en Pro

Geen vaste kosten

Je betaalt per transactie

€ 0.13 - 0,25 cent 

Vast transactietarief 

24/7 

Uitbetaald

30 dagen

Bedenktijd

my POS Carbon | eenmalig € 219,-

De alles in één oplossing voor de horeca en retail waarbij onze app direct jouw kassa en betaaloplossing is met bonprinter

Te gebruiken als handheld en kassa in één

Slim pinapparaat met 5 inch touchscreen

Geintregeerd met onze kassa app

Maak gebruik van alle kassa functionaliteiten

Overal te gebruiken

Gratis simkaart + data abonnement, Wi-Fi en Bluetooth

Beschikbaar voor

Te koppelen aan Made2pay Lite en Pro

Geen vaste kosten

Je betaalt per transactie

€ 0.13 - 0,25 cent 

Vast transactietarief 

24/7 

Uitbetaald

30 dagen

Bedenktijd

Try us for free!

You can download our apps for free for iOS and Android. Try us out for 14 days for free with no payment obligation and choose how you want to work with us, easy right?